PRIVACY AND COOKIES POLICIES

FiloBlu S.p.A. (hereinafter “FiloBlu”), is concerned about protecting your personal data and respecting your privacy.

HERE IS HOW WE DO IT

OUR DUTY AND YOUR PRIVACY

This information applies to you if you have filled out our form,, if you have signed up to our newsletter, or if you are visiting our website.

TABLE OF CONTENTS:

– About us
– Our responsibility
– Your commitment
– When and how we collect your personal data
– The kind of data we collect
– What we collect your data for
– What we mean by legal basis
– How we process your data
– Your choices and rights
– Where your data is kept
– How long we keep your data for
– Third parties who may process your data
– Cookie policy

ABOUT US

As regards the management of your data, the data controllers FiloBlu S.p.A. with registered offices in Santa Maria di Sala (VE), Via Caltana 116/c, fiscal code 04274870288, as the processor of these operations.

OUR RESPONSIBILITY

We inform you that your data will be legitimately processed according to our decisions regarding the procedures and aims of that processing.

YOUR COMMITMENT

We would only ask you to read this policy carefully in order to be fully informed about how we process your personal data.

WHEN AND HOW WE COLLECT YOUR PERSONAL DATA

As soon as you begin to interact with www.filoblu.com, we start to collect your data. It may be collected through a specific communication from you and also automatically during your use of the website.

THIS IS HOW IT IS COLLECTED

THE KIND OF DATA WE COLLECT

CONTACT DETAILS

Your first name and surname, address, email address.

IDENTIFICATION DATA

Your IP address, your login data, browser type and version, time zone setting, plug-in types, geopositioning information regarding your probable position, operating system and related versions, etc.

DATA RELATING TO THE USE OF WWW.FILOBLU.COM

Your browsing path through the website www.filoblu.com (Clickstream analysis), your displaying of products and services, load times and page responsiveness, download errors, browsing time, behaviour and other actions, etc.

AND WHAT ABOUT SENSITIVE DATA?

We do not collect any sensitive data that could concern you (i.e. personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or sex life or sexual orientation).

WHAT WE COLLECT YOUR DATA FOR

We process your data only for specific purposes and, nevertheless, always when there is a legal basis that will enable us to do so.

HERE IS WHY WE PROCESS YOUR DATA

WHAT WE MEAN BY LEGAL BASIS

CONSENT

This is the authorisation to process your personal data for a specific purpose.
You can change your mind whenever you like!
You can withdraw your consent at any time, by sending us an email to the following address: info@filoblu.com
If you decide to withdraw your consent and there are no other reasons that authorise us to process your personal data, we will stop processing it. Conversely, if another legal basis were to authorise us, we would continue to process your data, still in compliance with your rights.

LEGITIMATE INTEREST

The processing of your data is possible on the basis of our legitimate interests or those of third parties, provided that these do not predominate over your rights and your freedoms. Legitimate interests may concern:
– gathering information from the way you behave on our website and/or applications;
– delivering, developing and improving our services;
– allowing us to improve, customise or modify our services and offerings;
– checking on the effectiveness of our communication and marketing campaigns;
– improving data protection.

HOW WE PROCESS YOUR DATA

Data is processed mainly using electronic.

YOUR CHOICES AND RIGHTS

YOUR CHOICES

You can decide not to provide us with your data
In this case, you can continue to browse our website, but we will not be able to provide you with any services without your personal data.
You can block cookies by setting your browser to prevent them from being stored. You can also delete cookies directly through your browser settings. If you disable cookies, you can still browse our website, but some of our services may not function properly. To find out more, refer to our cookie policy.

YOUR RIGHTS

You can always exercise your rights by sending us an email to the following address: info@filoblu.com

YOU HAVE THE RIGHT TO ACCESS THE INFORMATION ABOUT YOU

This includes the right to ask us for further information about:
– the categories of data we process;
– the purposes of the processing;
– the categories of any recipients who may be provided with your data;
– the period that the data will be stored, or if that is not possible, the criteria used to determine that period;
– the other rights regarding the use of your data.

We will provide you with the information within one month of receiving your request, unless this adversely affects the rights and freedoms of other parties (e.g. the confidentiality of another person or intellectual property) or if there are legal obligations that prevent us from doing so. We will inform you if we are unable to meet your request for these reasons.

YOU HAVE THE RIGHT TO HAVE YOUR PERSONAL DATA RECTIFIED IF IT IS INACCURATE OR NOT UP TO DATE

YOU HAVE THE RIGHT TO HAVE YOUR PERSONAL DATA ERASED (RIGHT TO BE FORGOTTEN)

You can ask us at any time to erase your personal data in our possession, if the storage of your personal data is no longer required for processing purposes.

YOU HAVE THE RIGHT TO TRANSMIT YOUR DATA TO ANOTHER OPERATOR (DATA PORTABILITY)

We will provide you with a copy of your data in an appropriate usable format, if you wish to transfer it to another operator. If you request it and it is technically feasible, we will directly transfer your data to the new operator. We will not make any transfer, in the event that the portability of your data also involves the disclosure of personal data to other individuals.

YOU HAVE THE RIGHT TO OBJECT TO US PROCESSING YOUR PERSONAL DATA

You can at any time refer to the Supervisory Authorities to lodge any complaints you may have. But before doing that, try contacting us first! We will be pleased to resolve any issues regarding the processing of your personal data.

YOU HAVE THE RIGHT TO OBJECT TO THE USE OF YOUR DATA THROUGH AUTOMATED DECISIONS, INCLUDING PROFILING

We might use your data to identify information that may potentially be relevant for you (for example, sending you customised e-mails based on your preferences that we have detected). Otherwise, we will use your information solely to provide you with our services.

WE GUARANTEE YOUR RIGHTS EVEN IF WE PROCESS YOUR PERSONAL DATA ON BEHALF OF THIRD PARTIES

If we process your personal data on behalf of third parties, we guarantee that any requests made regarding the exercise of your rights will be provided to them without undue delay.

WHAT LEVEL OF SECURITY DO WE ADOPT IN ORDER TO PROCESS YOUR DATA?

We guarantee that your data is processed with the utmost security: we have, in fact, adopted physical, IT and organisational measures to ensure the protection of your data.

NEVERTHELESS, WE SHOULD REMIND YOU THAT

– You provide us with your data at your own risk. We do everything within our power but, unfortunately, as the way things stand, there is no 100% secure means of data transmission.
– You need to keep your username and password safe at all times: you are the only one who knows them.
– If you feel that you have suffered a data breach, we would ask you to contact us immediately at info@filoblu.com

WHERE IS YOUR DATA STORED?

Your data is processed within the European Union and in the other data structures managed by the third parties identified below.
As soon as you provide us with your personal data, you consent to it being transferred, stored and processed by us.
If we needed to transfer and/or store your personal data outside the EU, you will be properly informed of this. Also in this event, we will adopt all the appropriate measures to ensure maximum data protection.

HOW LONG WILL WE KEEP YOUR DATA FOR?

We will stop active processing of your data within 12 months from the last use of the service or the closure of your account, unless there are legal obligations (e.g. sales invoices) that require us to keep your data for a longer period. As regards promotional activities targeted at you (which you may ask us to stop at any time), we will keep your data for a maximum of 24 months from the date you registered with the service.

THIRD PARTIES WHO MAY PROCESS YOUR DATA

To run our online business we need to avail ourselves of third parties which host the applications, communicate with our customers, manage emails, etc. Please be assured that this kind of collaboration is provided by the best players in the market providing this kind of service. We share your data with them only when this is necessary to ensure maximum functionality of our services and in compliance with the security measures and best practices described in this Privacy Policy.
For further information, contact us at this address info@filoblu.com

Cookie Policy of filoblu.com

This document informs Users about the technologies that help this Application to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Application.

For simplicity, all such technologies are defined as “Trackers” within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User’s consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This Application only uses Trackers managed directly by the Owner (so-called “first-party” Trackers).
The validity and expiration periods of first-party Cookies and other similar Trackers may vary depending on the lifetime set by the Owner. Some of them expire upon termination of the User’s browsing session.

Activities strictly necessary for the operation of this Application and delivery of the Service

This Application uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

How to manage preferences and provide or withdraw consent

There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.

Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.

Locating Tracker Settings

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings, such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings, view and look for the relevant setting).

Advertising industry specific opt-outs

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Owner and Data Controller

FiloBlu SpA, Santa Maria di Sala (VE), Via Caltana 116/C

Owner contact email: privacy@filoblu.com

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Application.