our
Expertise
Over 15 years of experience in accelerating the growth of online businesses.
E-commerce Management
We guide and manage brands' digital businesses by defining formats, objectives, KPIs, and commercial plans, overseeing online store operations at every stage.
Digital Retail Strategy & Action Plan / Budgeting & Buying / Commercial Plan / Visual & Merchandising / Warehouse & Carrier Management / Omnichannel Management
E-commerce Development
We design and develop online sales platforms with the user at the center, blending technology, data, design, and content to ensure a secure, seamless, and satisfying experience.
Architecture and Development Headless Platforms / Cloud Optimization and Scalability / Product Lifecycle Automation / Omnichannel Payment Solutions / Security and Regulatory Compliance / Serverless Architectures for Dynamic Traffic
Merchant of Record
We manage all the administrative aspects of an online store, ensuring a complete and efficient service for the end consumer, overseeing financial flows, and ensuring compliance with both local and international fiscal and legal regulations.
Tax and Regulatory Compliance Management / Transaction Management / Sales Channel Management / Technology Maintenance / In-house Logistical Infrastructure / Global Expansion
Marketplace Management
We amplify sales opportunities both in Italy and internationally, fully managing strategy and brand presence on major marketplaces.
Strategy & Action Plan / Integration Flow / Account Management / Merchant of Record (MoR) / Warehouse Management / Catalog Management
Customer Experience
We build lasting relationships with customers by offering a premium customer experience. From strategy to pre- and post-sales support, we handle every detail.
Front Office / Back Office and Logistics Assistance / Fraud Risk Management / Instant Messaging & AI Chatbot / Exclusive Services / Web Reputation
System Integration
We create and implement integrations between eCommerce, ERP, CRM, and marketing tools, aligning our technology with the brand’s to optimize workflows and performance.
ERP and CRM Integration / WMS Integration / E-commerce and Marketplace Integration / API and Microservices Integration / Logistics and Shipping Systems Integration / Middleware Implementation for Omnichannel Connectivity
Business Intelligence
We offer an advanced data management and analysis solution, centralizing all sources into one platform. We leverage cutting-edge technologies like machine learning (ML) and artificial intelligence (AI) to provide customized reports.
E-commerce KPI & Report / Marketplace KPI & Report / RFM & Customer Analysis / Business Reviews / Real-Time Data Synchronization / Data Integration System Implementation
Digital Consulting
We offer digital consultancy, helping brands accelerate business results at every stage of developing and strategically managing their online sales channels.
Brand Strategy / Business Strategy / Digital Diagnostic / E-commerce P&L / Market, Consumer, and Competitor Analysis / Special Projects