our
Expertise
Over 15 years of experience in accelerating the growth of online businesses.
We support brands in growing their online sales channels with an integrated, strategic, and operational approach. Working across a range of industries, we apply data-driven, actionable, and measurable solutions to optimise investments and maximise business performance.
E-commerce Management
We guide and manage brands' digital businesses by defining formats, objectives, KPIs, and commercial plans, overseeing online store operations at every stage.
Digital Retail Strategy & Action Plan / Budgeting & Buying / Commercial Plan / Visual & Merchandising / Warehouse & Carrier Management / Omnichannel Management
E-commerce Development
We design and develop online sales platforms with the user at the center, blending technology, data, design, and content to ensure a secure, seamless, and satisfying experience.
Architecture and Development Headless Platforms / Cloud Optimization and Scalability / Product Lifecycle Automation / Omnichannel Payment Solutions / Security and Regulatory Compliance / Serverless Architectures for Dynamic Traffic
Merchant of Record
We manage all the administrative aspects of an online store, ensuring a complete and efficient service for the end consumer, overseeing financial flows, and ensuring compliance with both local and international fiscal and legal regulations.
Tax and Regulatory Compliance Management / Transaction Management / Technology Maintenance
Marketplace Management
We amplify sales opportunities both in Italy and internationally, fully managing strategy and brand presence on major marketplaces.
Strategy & Action Plan / Integration Flow / Account Management / Merchant of Record (MoR) / Warehouse Management / Catalog Management
Customer Experience
We build lasting relationships with customers by offering a premium customer experience. From strategy to pre- and post-sales support, we handle every detail.
Front Office / Back Office and Logistics Assistance / Fraud Risk Management / Instant Messaging & AI Chatbot / Exclusive Services / Web Reputation
System Integration
We create and implement integrations between eCommerce, ERP, CRM, and marketing tools, aligning our technology with the brand’s to optimize workflows and performance.
ERP and CRM Integration / WMS Integration / E-commerce and Marketplace Integration / API and Microservices Integration / Logistics and Shipping Systems Integration / Middleware Implementation for Omnichannel Connectivity
Experience Design
We design immersive digital experiences by combining strategy, aesthetics, and functionality. From creative concept to UX/UI, flow, we translate brand identity into digital ecosystems that are coherent, intuitive and designed to perform.
UX/UI Strategy & Research / Information Architecture & User Flow / Wireframing & Prototyping / User Interface Design / Art Direction & Visual Language / Design System & Component Library
Content & Communication
We develop, create, and distribute valuable content that attracts and engages our clients’ audiences. We do this through cross-channel editorial strategies, hands-on social media management, and ongoing collaboration with our teams.
Brand Strategy / Communication & Content Strategy / Benchmarking & Digital Audit / Social Management / Content Amplification / Communication & Content Advisory
Content Production
We work to satisfy the brand' needs and the media it is destined for, starting with art direction, which provides the overall vision and translates the brand’s objectives into a concrete project, from concept development through to execution. We do this using different formats: photo shoots, podcasts, and corporate videos that populate both online and offline communication touchpoints.
Art Direction / Photo Shoots / Video Shoots / Visual Design / Branded Content / Podcasts
Digital Advertising
We promote brands, products and services on digital channels in order to reach a specific public, increase brand visibility and grow sales and conversions. We collaborate with web designers, copywriters and SEO specialists for effective content.
Search Advertising / Social Advertising / Marketplace Advertising / Digital Advertising Consultancy / Full Funnel Advertising / Ecommerce Online Advertising / Video Advertising
Search Engine Optimization
We map the website from an SEO perspective, define the strategy, and optimize every lever: keyword research, metadata, URLs, product naming, technical settings, Core Web Vitals, semantic analysis, internal linking, link building, blog content, and business listings.
Semantic SEO / Technical SEO / Off-Site SEO / GEO
Email Marketing & CRM
Every message reaches the right person, at the right time, with the right content. This is the principle that guides our email marketing work: integrating data from every touchpoint in the customer lifecycle, selecting the most suitable platform and automations, and developing an in-depth understanding of the database.
Strategy & Audit / Email Marketing Automation / CRM / Direct Email Marketing / SMS & Mobile Messaging Marketing / Campaign Management / Email Database Optimization
Digital Analytics
We collect, manage and analyze digital data to transform business objectives into measurable metrica. We define the measurment plan, implement tracking, build reports and dashboards and support all teams in reading data.
Tailored Measurement Plan / Website Tracking / Reporting & Data Visualization / In-depth Analysis